Focused Management Consulting for Your Organization's Key Challenges and Opportunities

  • Culture transformation

    We help organizations build the capacity needed for long-term sustainability, enhancing effectiveness and resilience through tailored strategies and resources.

  • Leadership Team Development

    Our services strengthen decision-making and cultivate cohesive teams by embracing diverse leadership styles, equipping leaders with tools to foster high-performing, inclusive teams.

  • DEI Strategy Development

    We integrate Diversity, Equity, and Inclusion into business practices, cultivating equity-minded cultures and diverse workforces that reflect the communities you serve. Together, we create an environment for breakthrough innovation and sustainable growth.

  • Coaching

    Our coaching empowers leaders to build inclusive practices, enhance cultural awareness, and implement strategies that advance diversity, equity, and inclusion. Tailored to your unique needs, each session equips you with the tools to create lasting impact and foster a more inclusive organization.

Testimonials

  • "Norm is an exceptional leader in higher education administration, known for his expertise in organizational development. His leadership fosters a collective sense of purpose and drives continuous improvement. Norm has been instrumental in my professional growth, offering valuable feedback and strategic guidance as I navigate higher education administration. Whether through one-on-one mentoring or leading collaborative initiatives, Norm consistently demonstrates a deep understanding of the challenges and opportunities facing leaders and organizations. I am grateful for the significant impact his leadership has had on my professional journey."

    Terrence L. Johnson, Charles G. Adams Professor of African American Religious Studies, Harvard University

  • "iD provides expertise and guidance across multiple areas including, but not limited assisting with evolutionary and transformational organizational development. Their comprehensive assessments and right-sized insights have allowed us to drive meaningful organizational change and integrate innovative approaches. ID’s perceptions have been invaluable in helping our institution navigate challenges across our complex university systems allowing us to begin our next steps toward sustainable growth.”

    Lisa Coleman, President, Adler University

  • "Norm Jones has proven to be exactly what we hoped for as a collaborator and facilitator with Viability for our customized Leadership Development program. Norm has the expected command of the subject matter and is also insightful, thoughtful, flexible, and engaging in sessions. Our leadership cohort sings his praises, and we are already seeing growth in them."

    Colleen Holmes, President & CEO, Viability, Inc.

  • "Norm was a key thought partner and advisor that helped our organization manage through a period of tremendous growth. Norm’s insight and approach also ensured staff always felt included and valued.

    "Norm was a key thought partner and advisor that helped our organization manage through a period of tremendous growth. Norm’s insight and approach also ensured staff always felt included and valued.

    -Chris Desrosiers, Vice President, Finance and Administration, Venturewell

  • "Dr. Norm Jones and his team have been instrumental in guiding our leadership team’s commitment to making lasting change at our school. We could not have done it without them."

    Dr. Paul Richards, Head of School, American School of Bombay